Frequently Asked Questions (FAQ)
1. What types of tours do you offer? We offer a variety of tours, including historical tours, cultural experiences, adventure trips, and customized itineraries to suit your preferences.
2. How can I book a tour? You can book a tour directly through our website by selecting your desired tour and following the booking instructions. Alternatively, you can contact our customer service team for assistance.
3. What is included in the tour package? Our tour packages typically include accommodation, transportation, guided tours, and some meals. Specific inclusions vary by tour, so please check the details on the tour page.
4. Do I need a visa to visit Egypt? Yes, most travelers will need a visa to enter Egypt. You can obtain a visa upon arrival at the airport or apply for an e-visa online before your trip.
5. What is your cancellation policy? Our cancellation policy varies depending on the tour. Generally, cancellations made at least 7 days before the departure date are eligible for a full refund. Please refer to our Refund Policy page for more details.
6. Are your tours suitable for children? Yes, we offer family-friendly tours that are suitable for children. Please check the tour details or contact us for recommendations based on your family’s needs.
7. What should I pack for my trip? We recommend packing comfortable clothing, sunscreen, a hat, sunglasses, and a reusable water bottle. Depending on the season, you may also need a light jacket or warm clothing for cooler evenings.
8. Is travel insurance included in the tour package? Travel insurance is not included in our tour packages. We strongly recommend purchasing travel insurance to cover any unexpected events or emergencies during your trip.
9. How can I contact customer support? You can contact our customer support team via email at pharolatintours@gmail.com or by phone at +0201500907767. We are available to assist you with any questions or concerns.
10. What payment methods do you accept? We accept major credit cards, including Visa, MasterCard, and American Express. You can also pay via PayPal or bank transfer.
