Refund Policy

1. Introduction

At Pharolatin, we strive to provide the best travel experiences for our customers. However, we understand that plans can change. This Refund Policy outlines the terms and conditions under which refunds may be issued for bookings made through our website Www.Pharolatin.com.

2. Cancellation and Refund Conditions

Full Refund: Customers are eligible for a full refund if the cancellation is made at least 7 days before the scheduled departure date.
Partial Refund: Cancellations made between 6 to 3 days before the departure date will be eligible for a 50% refund.
No Refund: Cancellations made less than 2 days before the departure date will not be eligible for a refund

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3. Non-Refundable Services

Certain services and products are non-refundable. These include, but are not limited to:

  • Special event tickets
  • Custom or personalized tours
  • Last-minute bookings

4. Refund Process

To request a refund, please contact our customer service team at pharolatintours@gmail.com with your booking details. Refunds will be processed within 14 business days of receiving the request. The refund will be issued to the original payment method used during the booking.

 

5. Changes to This Refund Policy

We reserve the right to update or change our Refund Policy at any time. Any changes will be posted on this page, and the date of the latest revision will be indicated at the top of the policy.

6. Contact Us

If you have any questions about our Refund Policy, please contact us at:

Phatolatin
El-Bahr, Hurghada 2, Red Sea Governorate 84511
pharolatintours@gmail.com
+0201500907767